Windows 10 News and info | Forum
September 24, 2018, Loading... *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: This is a clean Ad-free Forum and protected by StopForumSpam, Project Honeypot, Botscout and AbuseIPDB | This forum does not use audio ads, popups, or other annoyances.
 
  Website   Home   Windows 8 Website GDPR Help Login Register  
By continuing to use the site or Forum, you agree to the use of cookies, find out more by reading our GDPR policy.
Pages: [1]
  Print  
Share this topic on Del.icio.usShare this topic on DiggShare this topic on FacebookShare this topic on GoogleShare this topic on MySpaceShare this topic on RedditShare this topic on StumbleUponShare this topic on TechnoratiShare this topic on TwitterShare this topic on YahooShare this topic on Google buzz
Author Topic: Microsoft Support : Phone Number, Live Chat, Email ID, Useful Links  (Read 1213 times)
javajolt
Administrator
Hero Member
*****
Online Online

Gender: Male
United States United States

Posts: 28948


I Do Windows


WWW Email
« on: March 12, 2013, 02:18:57 AM »
ReplyReply

Remember, Microsoft will never contact you on their own, for any problems you may be facing with your computer or Microsoft software and services. And in any case, you will never receive a legitimate call from Microsoft or its partners to charge you for computer fixes. If you do receive such a phone call or an email, stating that they represent Microsoft and proffer help, you can be sure that its a scam! Never give out any details or access to your computer.

◄ § ►

Where do you contact Microsoft Support, if you face problems relating to Windows, Office or any other Microsoft software or service? This post will list down some useful resource links, phone numbers and email ID.


Microsoft Support
 
Microsoft offers support to all customers using its products – and this takes different forms.
 
 1. Microsoft Customer Service and Support is available to help you with questions about Microsoft products and services. In this case, a Microsoft representative will help you locate the appropriate resource or team to answer questions. This is meant to be used if you have general customer service questions

 2. Microsoft Technical Support will provide support options and locate the appropriate support team to resolve technical support issues, which you may be facing. This may include self-help support or assisted support.
 
To begin with you can visit this page, mention your country and select the product for which you wish to receive support.
 
Microsoft Support Phone Number

You can contact Microsoft Customer Service and Support on the following telephone numbers, Monday through Friday, 5:00 AM – 9:00 PM Pacific Time and Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time:
 
 • In the USA, (800) MICROSOFT (642-7676)

 • In Canada, call (877)568-2495

 • In India, contact 0008004402130

 • In UK, contact 0800 026 03 30
 
You can get the Microsoft Support telephone number for your country here – and check out the local timings too. Before you begin, its a good idea to keep the name and version of the product you are using, the product identification number or the product key ready. Microsoft representatives will determine the warranty status of the product. The links at the end of this post may help you collect troubleshooting data.
 
Microsoft Support Chat
 
You can also contact Microsoft Support by email and chat. If a Customer Service Agent is online and available for chat here, you will see a message to this effect. If not, you will see Instant Chat: Customer Service Agents are OFFLINE message, on the right side. You may then try and visit this page for Chat support.

You could also use the services of Microsoft Answer Desk, a live paid Tech Support site, to chat with a Microsoft support executive.
 
Email Microsoft Support
 
If the Customer Service Agent is offline and if you have any  general questions about Microsoft products or services, you can use this form to email Microsoft. They will contact you back via email

Useful Help & Resource Links
 
If you need solutions and are willing to search for them, you can do so here on Microsoft Support. Sure, you will always find a lot of tips and troubleshooting tutorials for Windows, here on TWC too.
 
If you need paid support from Microsoft, you could try Fix It Center Pro, an automated diagnostic portal to help you resolve your issues.
 
Support for OEM products

Support for OEM products
 
If the question pertains to OEM products which you may be using, you may be required to contact the Computer Manufacturers directly. These links will help you:
 
 • Computer Manufacturers’ Contact Information

 • Computer Manufacturers’ Support Phone Numbers and Websites.

But If you purchased a Signature PC from the Microsoft Store, you may call 877-696-7786.

You may want to read these links which may help you when seeking help and support from Microsoft:

 1. Microsoft Support Diagnostic Tool in Windows 7 | 8, is used by Microsoft Support to help diagnose Windows problems.

 To know more about Microsoft Support Diagnostic Tool visit KB973559.

 2. The Microsoft Product Support Reporting Tool facilitates the gathering of critical system and logging information used in troubleshooting support issues. This information helps diagnose problems in the software quicker and provide solutions.

 3. Microsoft Easy Assist allows a Microsoft support professional to remotely connect to your computer and help you solve a problem. Using a secure connection, the support professional can view your desktop and perform diagnostics and troubleshooting steps.

◄ § ►

Remember, Microsoft will never contact you on their own, for any problems you may be facing with your computer or Microsoft software and services. And in any case, you will never receive a legitimate call from Microsoft or its partners to charge you for computer fixes. If you do receive such a phone call or an email, stating that they represent Microsoft and proffer help, you can be sure that its a scam! Never give out any details or access to your computer.
« Last Edit: March 12, 2013, 02:35:14 AM by javajolt » Logged



Pages: [1]
  Print  
 
Jump to:  

Powered by SMF 1.1.21 | SMF © 2017, Simple Machines

Google visited last this page Today at 05:52:52 AM