Win10 Fax and Scan sends a totally black page

[fdhealy4]

Hi all,

It's been a while since I posted, glad you are all still here. I built a new computer last week and naturally upgraded from Win7 and put Win10 on the new build. My wife's a teacher and sometimes needs to Fax lesson plans when she needs a substitute to take the class. When I scan and fax a page everything seems to go fine and the other end gets the Fax OK. The problem is that it's a blank, totally black, page. Again I'm using the Win10 Fax and Scan software. I bought a new internal USR PCIe Faxmodem 5638. USR comfirms it is win10 complaint. The drivers are up to date and the test modem function in Devise Manager says it's working fine and is setup on Com3.

Any thoughts on what's going on?

Dale