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Author Topic: Intel identifies SSD responsible for UEFI screen reboot on Windows 10 Update  (Read 90 times)
javajolt
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« on: May 11, 2018, 07:05:39 PM »
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Just a couple of days back we reported that Microsoft’s latest cumulative patch for April 2018 Update is causing black screen issue. Now, Microsoft has shared more details on the issue and Intel SSDs are to be blamed.

The company has acknowledged the issue and has confirmed that the issue is caused on devices with Intel SSDs. Microsoft is also working with third-party OEMs to block the latest update on devices with Intel SSDs.

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When attempting to upgrade to the Windows 10 April 2018 Update, select devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series may crash and enter a UEFI screen after reboot.

Microsoft is working with OEM partners and Intel to identify and block devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series from installing the April 2018 Update due to a known incompatibility that may cause performance and stability issues.  If you have encountered this issue, follow the steps to reinstall the previous operating system (Windows 10, version 1709).

Microsoft is currently working on a resolution that will allow the April 2018 Update on these devices in the near future.


The company hasn’t shared ETA on when it will be fixed but we can at least be sure that the company is actively working to fix the issue.

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