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Author Topic: Microsoft Blocks Windows 10 1903 Update on Zebra Rugged Tablets  (Read 228 times)
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« on: August 25, 2019, 03:28:25 PM »

Microsoft introduced a new compatibility hold to block users of Zebra XSLATE B10 rugged tablets from installing or updating to Windows 10, version 1903 or Windows 10, version 1809.

Redmond was prompted to add this new Windows 10 update block by multiple reports received from XSLATE B10 tablet users stating that the "touch may stop working on the devices after restarting the device."

"To safeguard your update experience, we have applied a compatibility hold on these devices from installing or being offered Windows 10, version 1903 or Windows 10, version 1809," says Microsoft.

"Upon rebooting the device (warm boot), the issue causes users to lose touch access," states Zebra on its support site. "This issue is currently under investigation by Microsoft. Additional information will be provided on this page as it is received."

Redmond's developers are currently working on a resolution for this issue which will be provided to Zebra users with an upcoming release.

Until a resolution for these compatibility issues will be offered in a future Windows 10 update, Microsoft advises all users to "not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved."

XSLATE B10 Windows compatibility hold messages - click to enlarge
Active Windows 10 v1903 compatibility blocks

Microsoft is still currently blocking some Windows devices with compatibility issues after receiving the May 2019 Feature Update, in an attempt to prevent users of incompatible computers from experiencing degraded performance after upgrading.

Since May 29, Microsoft has resolved the issues behind seven Windows 10 v1903 update blocks 11, with three of them having been removed in a single day, on July 12.

Despite this, at the moment, there are still seven compatibility holds active for Windows 10 version 1903 besides the one added for Zebra XSLATE B10 rugged tablet users (Microsoft provides mitigation measures for some of them):

   Domain connected devices that use MIT Kerberos realms will not startup

   The dGPU may occasionally disappear from device manager on Surface Book 2 devices

   Unable to discover or connect to Bluetooth devices (mitigated)

   Intel Audio displays an intcdaud.sys notification (mitigated)

   Cannot launch the Camera app (mitigated)

   Issues updating when certain versions of Intel storage drivers are installed

   Intermittent loss of Wi-Fi connectivity

Windows 10 users experiencing issues while installing updates can read the detailed info from this support document designed to help them troubleshoot update problems easier or follow this guided walk-through for fixing Window update errors.

« Last Edit: August 25, 2019, 03:35:47 PM by javajolt » Logged

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