Author Topic: How to set up email on an iPhone  (Read 116 times)

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How to set up email on an iPhone
« on: February 16, 2020, 08:08:08 PM »
The following shows you how to access your DreamHost email account on your iPhone (using iOS 11):

Adding a mail account to an iPhone

   1. Tap the Settings badge on the home screen of your iPhone.

       ○ The Settings page opens:

   2. Scroll down until you see the 'Passwords & Accounts' setting.



   3. Tap Passwords & Accounts.



   4.Tap Add Account.



   5. Tap Other.



   6. Tap Add Mail Account.

       ○ The New Account page opens:



   7. Enter the following information for the email account:

       ○ Name — Your name, which displays on the receiving end.

       ○ Email — Your email address, which is where replies are sent to and should likely be the
                        same as your username.

       ○ Password — Your password.

       ○ Description — Description of this account. This appears as the name of your address on the
                                'Settings' page of your phone.

   8. When finished entering your new account details, tap Next in the upper right corner.



   9. Make sure 'IMAP' is highlighted, and then enter the following information for the
       INCOMING and OUTGOING MAIL SERVER:


check your email client for their configuration

INCOMING MAIL SERVER

         • Host Name — Your mail server name. This is either imap.dreamhost.com or pop.dreamhost.com.

         • Username — address@example.com (the email address you’re accessing.)

         • Password — Password for the email address. If you don’t know what this is, you can
                                request/reset it from the Manage Email section of your panel by clicking the Edit
                                button next to the address.

   ○ OUTGOING MAIL SERVER

         • Host Name — Your mail server name. This is smtp.dreamhost.com.

         • Username — address@example.com (the email address you’re accessing).

         • Password — Password for the email address. If you don’t know what this is, you can
                                request/reset it from the Manage Email section of your panel by clicking the
                                Edit button next to the address.
             
   10. When finished entering the new mail server details, tap Next in the upper right corner.

       ○ The DreamHost mail server is contacted and verifies your email account:



       ■ When the email account is successfully verified, the following page appears allowing you to save
          your new mail account:



Tap Save in the upper right corner to finish setting up your new mail account.

Secure settings

       • Secure settings are enabled by default when you create the mail account. This means your port
          numbers are set to secure ports that use SSL when connecting to the mail server.

You can view your settings by following these steps:

   1. Navigate to (Settings > Passwords & Accounts).



   2. Tap a DreamHost email account.



   3. Tap 'Account' to view the basic settings.



    4. To view your secure settings, tap 'Advanced' towards the bottom.

    5. Scroll down to view all settings.



Mailbox Behaviors

Depending on your iPhone iOS version and configuration, you may need to adjust the 'Mailbox Behavior' settings to ensure that your email appears in the designated folder on the DreamHost mail server. This includes the following folders:

       • Drafts

       • Sent

       • Deleted

       • Archive

The following example describes how to change the configuration for 'Sent' email to appear on the DreamHost mail server (instead of on your iPhone):

       • Navigate to (Settings > Passwords & Accounts).

       • Tap a DreamHost email account.

       • Tap 'Account' to view the basic settings.

       • Tap 'Advanced' towards the bottom.



   5. Tap 'Sent Mailbox'.



   6. Tap 'Sent Messages' under the ON THE SERVER section.

   7. When finished, tap 'Advanced > Account > Done' at the top.

Your sent messages now appear on the mail server instead of on your iPhone folder.

Push and Fetch settings

'Push' is not available with a DreamHost email account. You must use 'Fetch' or 'Manual'. View the following article for further details:

What is the difference between Push and Fetch

Troubleshooting

I've added a DreamHost mail account to my iPhone, but it won't connect

The iPhone automatically detects the rest of the settings and connects to your mailbox. However, in some cases, it may not properly connect the first few times. You may need to tap the Connect button several times before it connects properly. This is a known issue within the mail program on the iPhone that can cause this behavior.



The 'Cannot Verify Server Identity' message appears

If you enter any other hostname other than imap.dreamhost.com, the following message appears after you connect:



Review the steps above to ensure the hostname you've entered to connect is imap.dreamhost.com. This will resolve the error.

Where can I find more information?

If you are having trouble and suspect that you may have set something incorrectly, please refer to the Email Client Configuration article or contact DreamHost support.

How can I manually choose POP3 or IMAP on my iPhone?

Recent versions of the iOS mail client attempt to auto-detect whether the server supports POP3 or IMAP and select either accordingly. To make the choice manually, enter an incorrect email address into the 'Settings' page on your iPhone, e.g., [a bogus email address]@[your domain]. The settings will then not auto-detect, and you can select which protocol you wish to use. Don't forget to fix your email address to [your correct email address]@[your domain].

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