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Acknowledgement! The Windows 10 Anniversary Update is causing a few issues here and there for some users, and these include PCs that are freezing upon installation, Microsoft has confirmed.
Reports of these problems surfaced right after launch.
The freezing issue is one of the more widespread problems these days, making it impossible for users to use their computers after installing this newest update for the Windows 10 operating system.
Redmond has finally acknowledged the bug, saying that it is working on a fix, while also revealing that only a small number of PCs are affected.
According to Microsoft, the freezing issue is only experienced on computers with SSDs that have apps installed on a different drive than where Windows 10 resides. The most obvious fix is to move all applications to the drive where the OS is located.
This can be done by booting into the Safe Mode, where no freezing happens:
“Microsoft has received a small number of reports of Windows 10 freezing after installing the Anniversary Update on systems with the operating system stored on a solid-state drive (SSD) and apps and data stored on a separate drive. This issue does not occur when starting Windows 10 in Safe Mode.
You can work around this issue by signing into Windows 10 using Safe Mode to move your apps and data to the same drive as your operating system. We ask for your patience while we continue our investigation.”
source:windows10update