An apology for the frustration caused by the change has been filed in, but there is no indication that unlimited OneDrive storage is coming back anytime soon. Maybe never.
Microsoft stirred things up by changing the storage structure of OneDrive, its cloud storage service last month. Having previously promised unlimited space to Office 356 subscribers, the company decided to reduce this allowance to just 1TB.
All because of a small number of users abusing this offer.
What’s more, in further cost cutting measures, the free storage for all users was trimmed down to 5GB from the highs of 15GB, along with the removal of the 15GB camera roll bonus.
Shocking as it was, users quickly took to online avenues to voice their concern, claiming that Microsoft had massively overreacted to this problem, and asking for a rethink. The
OneDrive UserVoice page has over 72,000 people voting to reinstate its earlier plans.
Took a while, but Microsoft finally returned to the issue and offered an apology, while at the same time confirming that unlimited storage space is not coming back:
“In November we made a business decision to reduce storage limits for OneDrive. Since then, we’ve heard clearly from our Windows and OneDrive fans about the frustration and disappointment we have caused. We realize the announcement came across as blaming customers for using our product. For this, we are truly sorry and would like to apologize to the community. We are all genuinely sorry for the frustration this decision has caused and for the way it was communicated. Thank you for sticking with us.”
The company also offered some new details, like:
So basically, new Office 365 Home, Personal and University subscribers will continue to get 1TB of storage, but any subscriber that received additional storage as part of the unlimited offer will keep it for at least 12 months.
Additionally, anyone unhappy with the decision will be eligible for a full refund.
Free users with over 5GB of content stored who were directly impacted by this sudden change will also get one free year of Office 365 Personal, which obviously comes with 1TB of storage. Plus, Microsoft is also letting users keep their existing 15GB of storage when the change happens if they
opt in here.
source:windows10update
